You’re probably already familiar with the current structure of the Dataquest Help Center:
Let me explain to you when it’s better to use this Community and when the Dataquest Help Center to get your questions answered or eventual issues fixed quickly and efficiently.
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If your question/issue is about your personal account / billing / subscription / refund / cancellations / certificates / scholarship, etc. (i.e., all the issues that are not bugs or typos in the learning materials or on the learning platform, not a technical question on a data-related topic, and not feedback about the materials or teaching style of Dataquest), do the following: click the ? button in the upper-right corner of any screen of the Dataquest learning platform, select Message Us, describe your issue, select the relevant category, and send the message.
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If you want to report bugs or typos in the Dataquest learning materials themselves or technical issues with the learning platform, the steps are different: click the ? button in the upper-right corner of the platform screen where you detected this issue, click Report an Issue, describe the problem, and sent the message.
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If you want to send feedback about the learning materials or teaching style of Dataquest, follow these steps: click the ? button in the upper-right corner of any screen of the Dataquest learning platform, select Share Feedback, fill in the form, and send it.
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If you can’t log in to the Dataquest learning platform, send an email about it to [email protected].
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Finally, if you have a technical question on a data-related topic, the best place to ask it is exactly this Community, in particular, the Q&A section, selecting either the DQ Courses or Non-DQ Courses subcategory.
Happy learning! 
