Independent project: Analyzing customer feedback of online mattress companies

Hi everyone,

I decided to jump in the deep end and find my own project to get started on. I scraped trustpilot to obtain customer reviews of bed-in-a-box companies and did some basic analysis, tried my hand at natural language processing and topic modelling. It was quite fun and I really feel like I learned a lot by running into my own errors without the benefit of asking for hints and seeing answers.

Any feedback is welcomed and encouraged, no matter if it’s major or trivial!

Here’s a link to the notebook:

Mattress_customer_feedback.ipynb (2.4 MB)

Thanks a lot in advance!
Nick

Click here to view the jupyter notebook file in a new tab

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This is very, very nice!

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Thanks a lot! I appreciate it

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